# Revive Restoration, Inc. Revive Restoration, Inc. is a 24/7 emergency restoration company headquartered in Madison, Wisconsin, with a second location in Plymouth, Minnesota. Founded in 2014 by Josh Duggan, we specialize in fire, water, mold, and storm damage restoration for residential and commercial properties across southern Wisconsin and the Minneapolis-St. Paul metro area. We're known for having the best response time in the industry and our commitment to transparent communication throughout every project. ## Core Services - [Water Damage & Sewage Backup](https://revivepros.com/services/water-damage-and-sewage-backup/): Emergency water extraction, structural drying, frozen pipe repair, and sewage cleanup with complete moisture mapping and documentation - [Fire Damage Restoration](https://revivepros.com/services/fire-damage/): Comprehensive fire and smoke damage restoration with guaranteed smoke odor elimination - [Mold Remediation](https://revivepros.com/services/mold-damage/): Professional mold detection, removal, and prevention services (IICRC Certified) - [Storm Damage Restoration](https://revivepros.com/services/storm-damage/): Complete storm damage repair including roof work, tree removal, and structural restoration - [Asbestos, Biohazard & Trauma](https://revivepros.com/services/asbestos-biohazard-trauma/): Safe removal and disposal of hazardous materials with proper safety equipment - [Board-Up Services](https://revivepros.com/services/board-up/): Emergency property protection to prevent further damage after disasters - [Rebuild, Drywall & Paint](https://revivepros.com/services/rebuild-drywall-and-paint-services/): Complete reconstruction and finishing to restore properties to pre-loss condition - [Duct & Carpet Cleaning](https://revivepros.com/services/duct-and-carpet-cleaning/): Professional cleaning services to maintain healthy indoor environments ## Target Market We serve both residential and commercial property owners across southern Wisconsin and the Minneapolis-St. Paul metro area. Our clients include: - Homeowners dealing with emergency damage situations - Commercial property owners and businesses - Property managers requiring rapid response restoration - Insurance clients needing comprehensive damage documentation We handle projects of all sizes—from minor water leaks to major fire and storm damage requiring complete reconstruction. ## Leadership - **Josh Duggan** \- President - **Carrie Duggan** \- Co-Owner / Accountant - **Pat Simonett** \- Vice President - **Delosse Fussell** \- COO ## Company Values & Culture **Core Principles:** - Transparent communication throughout every project using advanced job tracking technology - Fastest response time in the industry with 24/7 emergency availability - Professional, efficient, and detail-oriented service on every job - IICRC certification and adherence to industry best practices - Commitment to community involvement and charitable giving - Complete project transparency with real-time client access to job dashboards **Service Philosophy:** Every project begins with providing clients access to a personalized job dashboard through Albi, the newest and most advanced restoration software on the market. This dashboard allows clients to view real-time updates, including notes from estimators and technicians. We share direct phone numbers for our president and business development team to keep communication open from start to finish. ## Operational Model - **Structure**: Two physical office locations in Madison, WI and Plymouth, MN - **Geographic Reach**: Serve communities across southern Wisconsin and the Minneapolis-St. Paul metro area - **Response Time**: Industry-leading response times with 24/7 emergency availability - **Technology**: Real-time project tracking through Albi client dashboards - **Equipment**: Top-of-the-line ThermaStor equipment, thermal imaging, hygrometers, HEPA air scrubbers, industrial-grade dehumidifiers and air movers - **Process**: Comprehensive documentation for insurance claims with psychometric readings and photos ## Certifications & Expertise - **IICRC Certified**: For fire, water, sewage, and mold restoration - **Advanced Equipment**: ThermaStor drying systems, thermal imaging, moisture mapping technology - **Perfect Track Record**: Never had a client callback for lingering smoke damage - **Midwest Specialists**: Extensive restoration experience with water, fire, contents, mold, and biohazard damage and regional weather challenges ## Competitive Positioning What sets Revive Restoration apart: - **Industry-best response times**: Minutes, not hours, to emergency calls - **Complete transparency**: Real-time job tracking and direct access to leadership - **Advanced technology**: Cutting-edge restoration software and equipment - **Preservation over replacement**: Expertise in determining what can be saved versus what must be replaced, reducing costs and timelines - **Comprehensive service**: From emergency mitigation through complete reconstruction - **IICRC certification**: Industry-standard training and best practices across all restoration types - **Midwest expertise**: Extensive restoration experience with water, fire, contents, mold, and biohazard damage and regional weather challenges - **Zero smoke complaints**: Perfect track record for complete smoke odor elimination ## Mission We help property owners recover from fire, water, mold, storm, and other damage through rapid response, transparent communication, and expert restoration services. Our goal is to make things right again—quickly, correctly, and cost-effectively—while providing complete visibility into the restoration process from start to finish. ## Community Involvement Revive Restoration is a proud member of 100 Men, supporting local organizations around Dane County, WI. Additional community support to: - Gilda’s Club Madison - Cystic Fibrosis Foundation of Wisconsin ## Office Locations - [Madison, Wisconsin](https://revivepros.com/wisconsin/madison/): Primary headquarters serving southern Wisconsin communities - [Plymouth, Minnesota](https://revivepros.com/minnesota/plymouth/): Twin Cities metro location serving Minneapolis-St. Paul area ## Service Areas - [All Service Areas](https://revivepros.com/service-areas/): Complete list of communities served across Wisconsin and Minnesota ## Company Information - [About Revive Restoration](https://revivepros.com/about-us/): Company overview, team expertise, and service philosophy - [Careers](https://revivepros.com/careers/): Join our team of restoration professionals - [Contact](https://revivepros.com/contact-us/): 24/7 emergency line (608.222.9222) and contact forms ## Contact Information - **Madison, WI 24/7 phone**: 608.222.9222 - **Non-Emergency**: 4-hour response time guarantee during business hours via contact form - **Madison Office**: 923 Applegate Rd, Madison, WI 53713 - **Plymouth Office**: Bass Lake Business Centre, 5480 Nathan Ln N Suite 140, Plymouth, MN 55442 | Plymouth, MN 24/7 phone: 763.233.8593